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Verified Reviewer
New Reviewer

Cancelled subscription, but still debited my checking account

Cancelled order in June 2022, debited my checking account in July, but subscription was already cancelled.received no medicine, please refund my checking account. I have called and called, but no one returns the call. please contact me at this e-mail address.
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ID
#3785010 Review #3785010 is a subjective opinion of poster.
Location
Milledgeville, Georgia
Cons
  • Did not work at all for me
Loss
$112
Preferred solution
Full refund
New Reviewer

Awful

Nobody answers. Hang up abruptly. No human voice. Terrible company. Its a scam. Do not subscribe. Impossible to cancel.

User's recommendation: Stay away.

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ID
#3783817 Review #3783817 is a subjective opinion of poster.
Location
Hoffman, New Jersey

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New Reviewer

Charging 119.90 & saying it is Co Policy

Wife saw add for free sample. She called and paid the shipping & Handling. She received one not two, one bottle with 60 tabs.. She did not have success with the product so she figured not ordering would just auto stop the process. Then I noticed a charge of 119.90...
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ID
#3780818 Review #3780818 is a subjective opinion of poster.
Location
Madison, Wisconsin
Loss
$120
Preferred solution
Full refund

Made me sick, does not work!

I called the ad phone number on tv Mike Huckabee to try a free bottle and purchase 1 bottle of Relaxium Sleep. There was no live person so it was more difficult to communicate. I should have hung up. I ended up ordering 6 bottles but never was told how much I was being...
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ID
#3776244 Review #3776244 is a subjective opinion of poster.
Location
Dixon, Illinois

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Verified Reviewer
New Reviewer

Cease any further shipments and refund any money I have paid. Thank you.

Product leaves me hungover in the mornings. Please cease any further shipments and refund all money sent for this product. Thanks.
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ID
#3775801 Review #3775801 is a subjective opinion of poster.
Location
Dunseith, North Dakota
Loss
$125
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I would like to cancel any further shipments of Relaxium because of a feeling of being hungover in the mornings.inforTmation

Cease any further shipments. Dissatisfied with product. Would like to request a refund of any payments made so far.
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ID
#3773284 Review #3773284 is a subjective opinion of poster.
Location
Dunseith, North Dakota

Relaxium sleep did not work for me

I was informed by customer service to return to sender unopened and I would receive a full refund, I sent the unopened package back 4-5 weeks ago and have not heard anything from them and have not received my refund.
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ID
#3773013 Review #3773013 is a subjective opinion of poster.
Location
Mays Landing, New Jersey

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New Reviewer

Refund

Money was taken out my account after i cancelled my order! $239.89. I need this refunded immediately or i will be calling the better business bureau!
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ID
#3772267 Review #3772267 is a subjective opinion of poster.
Location
Odenville, Alabama
Loss
$240
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Want money put back in my account

It helped me sleep a little better but when I got up at my normal time, I was very tired. Two times, when I was on my way to the restroom, I almost fell down. I got scared and I haven't taken any since then.
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ID
#3769669 Review #3769669 is a subjective opinion of poster.
Location
Bloomington, Indiana
Pros
  • There are no pros
Cons
  • Too tired
Loss
$108
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancell

I have plenty of Relaxium Sleep bottles, please cancell my subscription. I have been trying to cancell my subscription for Months, please cance, I don't need any more. Robert Wesley Fail (925) 286-**** Address: 6500 Futch Rd, Hahira Ga 31632

User's recommendation: Excellent product.

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ID
#3763519 Review #3763519 is a subjective opinion of poster.
Location
Byron, Georgia
Preferred solution
Stop all future bottles
New Reviewer

Product and customer service sucks!!

Trying to cancel my order and they just hung up the phone I would just like to try for $7 in their promo and got shocked they billed my credit card $179.85 such way too much expensive its more of a scam click n bait beware!! User's recommendation: stay away
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1 comment
#2213956

I had the very same thing happen to me. I was trying to get a trial/free bottle for a smaller fee and ended up paying 179.85.

Part of the problem is they do not use live people to take orders and mistakes happen. Maybe planned by them. They do benefit by this form of advertisement. I did not know the company had such bad reviews.

I am very surprised Mike Huchabee is so involved in such a questionable company with such *** poor customer/no customer service. The first night I took Relaxium within 4 hours I was awakened with stomach cramps and diarrhea for the remainder of the night. I did not want to believe it was the Relaxium but then I read about another person who got sick the first night also. I am unable to reach them as they keep disconnecting me while I am on hold.

I left voice messages and email.

No one has contacted me. I had to cancel my credit card.

ID
#3763142 Review #3763142 is a subjective opinion of poster.
Location
Montville, New Jersey
Loss
$180
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

You took money freom my acct without my ok.

The first night was not good made me sick so I could now move normal. I did not order it again but they took 119.00 dollars out of my checking act. I also had returnded the free samples (2 bottles) and they still took the momey fram my acct. User's recommendation:...
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1 comment
#2213950

I took Relaxium Sleep first night and 4 hours after I took it I was awakened with stomach cramps and diarrhea the rest of the night. My stomach/intestines were not happy!

I put the thought out of my head that Relaxium may have caused my cramping and diarrhea and I continued taking hoping it would help me sleep. I took for 2 more nights and it has not even helped a little. It's like I'm taking nothing to help me sleep. I tried to contact someone at Relaxium to ask how I can return these 6 bottles and I was on hold for several minutes 2 different times and was disconnected both times.

I kept calling back and never got a live person. I left 2, not so nice, voice messages to call me back so I can return the product and an email.

I have not been contacted. I had to cancel my credit card so they cannot charge again.

ID
#3760300 Review #3760300 is a subjective opinion of poster.
Location
West Des Moines, Iowa
Loss
$119
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: Relaxium ignored cancelation request

Update by user Jul 28, 2022

Company fixed the issue and I have been provided with full refund. I found the CANCELLATION option on their website.

They do not make it obvious, so you have to search very closely.

I called their Customer Success Team at 888-3530**** to verify that my cancellation request had been received. It took about 2 weeks from that call for the FULL REFUND to show up in my bank account..

Original review updated by user Jul 28, 2022
They acknowledged via email that my cancellation request was received and would "get back to you shortly." Eight (8) days later $119.90 was deducted electronically from my bank account. They have NOT contacted me at all. 7-28-2022 I have received a FULL REFUND.
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2 comments
#2240218

There is no cancellation option on their website mentioned anywhere. There is also no mention of signing up for a recurring subscription service or the ability to cancel a subscription or order.

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Resolved
ID
#3759542 Review #3759542 is a subjective opinion of poster.
Product
Relaxium Sleep Subscription
Cons
  • Ignored cancelation
Loss
$120
Preferred solution
Full refund

Waste of money for me !!!! DOES NOT WORK !!!!

Tried 2 bottles and they did not do anything for my sleep . Will not believe the many adds they are running on TV

User's recommendation: DO NOT BUY !!!!!

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1 comment
#2213966

The Relaxium Sleep did nothing for me to help with sleep. The company has very poor customer/no customer service.

You are right the tv ads are lies. Bad company!

ID
#3757511 Review #3757511 is a subjective opinion of poster.
Location
Griffin, Georgia

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Verified Reviewer
New Reviewer

Product did not work

This product did nothing for me. I have tried to reach customer serviceon hold forever. No one answers. I was just charged $119.00 plus change on my credit card after ordering free sample. I did not see that I was going to be on a list of receiving it every month....
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2 comments
#2213969

I had the very same thing happen to me and more. It is sad to see Mike Huckabee promoting this very bad company! I had to cancel my credit card!

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ID
#3754778 Review #3754778 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund
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