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Resolved: Product didn't word, they charged me for items I didn't order. I returned product and they charged me again for product I didn't want and didn't work.

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Update by user Sep 18, 2020

Company fixed the issue and I have been provided with full refund. The company gave me my money back for the orders I never requested.

All items were returned back to the company. The company did not pay the overdraft fees the bank charged me, which were caused by the unwanted charges..

Original review posted by user Aug 19, 2020
I ordered Relaxium for $7.95, on June 9, 2020. I received the product on June 15, 2020. They sent me the $7.95 bottle and a "free" bottle. I was told nothing about ordering anymore Relaxium. I got the product and used if for 5 days. It didn't work and I saw no...
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10 comments
#2224264

I am among the many who felt I was ripped off by this company. We wanted only the free trial bottle, but they sent us two.

Both my husband and I did not feel they helped but thought we would try one bottle before sending the other back, so our 30 day trail period they told us had ended and we had no recourse. Our charge came with a $119.90 added to our acct. Wow! you can buy the same thing at Amazon for $29.90 a bottle.

We tried to get our money back but were denied. A real scam as far as I am feeling about this, and Huckabee should be ashamed to be advertising this product.

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Resolved Featured
ID
#2125701 Review #2125701 is a subjective opinion of poster.
Product
Relaxium Sleep Pills
Loss
$250
Preferred solution
Send me back a refund, pay the overdraft fees at the bank

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Verified Reviewer

Subscription w/o permission

Today I received an order (168****) for two bottles without having placed the order myself. I never signed up for a subscription. The law states that the default order is a one-time order, requiring the user to directly request choosing to subscribe. I also was charged for an order (155****) which I never received. I believe this was done consciously and deceptively

User's recommendation: Although I think the product itself may be quite good, the company should be avoided.

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ID
#4046318 Review #4046318 is a subjective opinion of poster.
Product
Relaxium Sleep Pills
Pros
  • Helps sleep
Cons
  • Deceptive illegal practices
Loss
$120
Preferred solution
Full refund

Not trustworthy!

I only wanted the trial bottle and ended up with 3 bottles and a $95 charge on my credit card, TWICE! They said they would credit my credit card. Well see, it hasnt happened yet.

User's recommendation: Don’t do any business with this company.

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ID
#4045920 Review #4045920 is a subjective opinion of poster.
Location
Knoxville, Tennessee

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New Reviewer

Pathetic Customer Service

Relaxium Sleep - Pathetic Customer Service
Original review updated by user Sep 30, 2022
I will never use this company again due to the pathetic customer service difficulty I had trying to find a phone number to speak to anyone regarding a return. In fact, I have chosen not to use any company that I can not reach directly. Posting phone numbers that go...
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ID
#4034892 Review #4034892 is a subjective opinion of poster.
Cons
  • Waking in the middle of the night
Preferred solution
Apology

They are dishonest. They advertise a free trial then charge you if you have opened the bottles. They charged my debit card $119.90 less than a month after the “free” trial started

I lost about $30 on their trial since they only credited $90 back. The pills did not work for my wife nor her sister-in-law. Dont waste your money.

User's recommendation: Avoid this product.

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ID
#4014900 Review #4014900 is a subjective opinion of poster.
Location
Birmingham, Alabama

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New Reviewer

Billed $119.90 for free trail plus 7.95 shipping.

Ordered free trial for $7.95 shipping. Was mailed 2 bottles of a cost of $119.90. Sleep Aid did not work and made me depressed after 2 weeks and sent email to cancel. Immediately received a call and was told no problem. Billed two more times on my credit card for the $119.90. Sent another email and received a follow up call saying they could only refund me 80%. WHAT A SCAM!run

User's recommendation: run!

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ID
#4001399 Review #4001399 is a subjective opinion of poster.
Service
Relaxium Sleep Free Trial
Pros
  • Non
Cons
  • Rip off company
Loss
$120
Preferred solution
Full refund

Stolen Cash

I go to bed at eleven pm. Ive been awake every night by 4 am. Never over 4 hours sleep per night in two weeks. Another guy told me , he dosed off while driving.. Today my Credit Card was charged $119.90 Holy #@¥ ! Don't let me near HUCKLEBERRY.

User's recommendation: Watch you bank acct or Credit Card.

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ID
#4000070 Review #4000070 is a subjective opinion of poster.
Location
Tallahassee, Florida

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New Reviewer

Dissatisfied customer

The whole risk free trial is totally misleading. They make it sound like the trial costs $7.95 for shipping and handling, but if you dont return the product within 30 days of ordering it (not within 30 days of receiving it), they charge you $119.90, and they sign you up for a subscription that you didnt even know you were authorizing. SUPER sneaky marketing materials. They should be ashamed of themselves. And the product made me feel like I had a hangover every morning.

User's recommendation: Use melatonin instead.

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Featured
ID
#3992049 Review #3992049 is a subjective opinion of poster.
Product
Relaxium Sleep Subscription
Cons
  • Made me feel like i had a hangover
Loss
$120
Preferred solution
Full refund

Does not work was told free trial oy pay shipping gave card for shipping fee. Month later charged $59.95

Mislead free trial only pay shipping. Month later charged $59.95 besides shipping called 1st week reported not working

User's recommendation: Don't order does not work I was told just shipping fee free trial. Was billed $59.95 just glad I did not sign up for subscription.

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ID
#3985611 Review #3985611 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

They just can't get anything right took over 200 dollars for trial of around 8 dollars no refund they sent me a bottle of some vitamins closed on the weekends

Well the product never arrived what arrived was a bottle of vitamins that was sent by horseback I talked to the customer service they sure made a refunded me the money haven't seen a refund haven't seen the right product either and it's been a month
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ID
#3978225 Review #3978225 is a subjective opinion of poster.
Pros
  • No idea it never came
Loss
$200
Preferred solution
The sleep trial I bought not some vitamins. A 200 dollars refund would be nice too.

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Verified Reviewer
New Reviewer

Disgusted

Relaxium made an offer that if you pay for shipping for one bottle then you get a free bottle. I signed up for that and sent them the $7.95 for shipping. Then the package arrived with two bottles. I didnt know what to think of that. Then I checked my banking and they...
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ID
#3977786 Review #3977786 is a subjective opinion of poster.
Pros
  • It does work
Cons
  • Were a rip off for me
Preferred solution
Apology

Scam pills

This product never improved my sleeping. The pills made me sick with diarrhea and vomiting. I received my 2 free bottles but threw them away. Then without my permission I was charged $119.90. This is a scam and Im trying to get my money back

User's recommendation: Don’t take these pills.

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ID
#3971634 Review #3971634 is a subjective opinion of poster.
Location
Saint Louis, Missouri

Felt drugged for 2 days after taking it and it gave me a headache

Goodluck on getting someone to answer the phone to return this. After listening to Mike Huckabee while on hold trying to sell me several other products and still after 1 hour of holding on you still can't
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ID
#3964750 Review #3964750 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana

Deceptive trade practice

Free offer not that at all. When you give credit card information for shipping they imbed terms and conditions that add up to119.00. I tried to get it removed from my card by contacting the Relaxium 800 service #. They wouldn't budge. I had to contact my credit card then my Lawyer. Shame on you Mike Huckabee for being involved in such a scam!DoDO NOT

User's recommendation: dont order this is a scam.

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ID
#3962205 Review #3962205 is a subjective opinion of poster.
Location
College Station, Texas

I have medical issues which interfere with relaxium sleep. I felt like I was paralyzed in the morning after taking it. I have drowziness during the day. I certainly do not need valerian root.The p

I received two bottles. After finding out that I cannot take it, I was charged $119 for the second bottle. I have since returned it. I am out $16 and change for returning it. I think it is a scam after finding out that there are employees working from home. I believe the FDA should evaluate the product because some of us have mental health issues that interfere with the ingredients. I am still awaiting my money back.

User's recommendation: Check with your doctor about the ingredients and how it would affect you.

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ID
#3960083 Review #3960083 is a subjective opinion of poster.
Location
Carlsbad, California

A scam pure and simple

My elderly mother ordered the almost-free trial, didn't find any benefit from the pills, and suddenly she's receiving a subscription for $120/month. Their website LOOKS like you can cancel your subscription--it's in the FAQ--but it just loops around to let you see your latest order, which cannot be canceled.

User's recommendation: do not touch them with a 10-foot pole!

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ID
#3957915 Review #3957915 is a subjective opinion of poster.
Location
Chapel Hill, North Carolina

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